AI and your data

How Your SAMPATTI uses AI when you contact us through a channel where our assistants are available.

  • Am I talking to AI?

    You may be speaking with a Your SAMPATTI AI assistant. It works with our brokers. A broker may take over your conversation, and you can ask to speak with a person at any time.

  • What information do you use?

    We use the contact details, messages and files you share, your property requirements, and records of related enquiries and visits.

  • Why do you use it?

    We use this information to answer you, suggest properties, arrange visits and keep your broker informed. Our staff may review conversations for quality. We do not use your conversations to train AI models at launch.

  • What can the AI do?

    AI helps prepare replies using information from our records. If we do not have an answer, the assistant will say so. A broker handles commitments about price, legal matters, payments, calls and visits.

  • Who helps provide the service?

    The platforms you contact us through, our hosting provider and contracted AI providers help deliver the service. AI providers receive redacted text.

  • How long do you keep information?

    We keep enquiry records for 12 months after your last enquiry closes. Different records have different retention clocks. Anyone can ask us to delete information we hold about them at any time. We may retain a do-not-contact marker and records the law requires us to keep.

  • What choices do I have?

    You can ask for a person or ask to see or correct your data. To stop us messaging you first on WhatsApp, reply STOP. We will still answer if you contact us.

  • How do I contact you?

    For questions, data requests or a grievance, email AI@yoursampatti.xyz.

    Grievance officer: Aditya Kaushik

This page describes how the system works. It is reviewed by our legal advisers before publication.